Frequently Asked Questions

FAQ

Bridess Tailor basically targets Middle Class customers who want to buy unique wedding dresses at affordable prices without sacrificing quality .

Delivery is not free, shipping charges for wedding dress varies between 40$ to 60$. However, we run promotions during certain times in the year with free shipping!

Our business is licensed from the State of Michigan and we are licensed to tailor and sell wedding dress to all US States and territories as well as worldwide!

We customize the dresses according to the exact measurements that our customers provide us in the measurements sheet . Adjustable back chords can always be used to change almost one-size.

In case of assured manufacturing defects , our company is responsible to compensate through the production of a new dress  or a refund.In the worst scenarios we do provide refunds or part of the refund according to the situation.Please check our Return Policy .

No. You can pay 50 % to confirm the order so that our sales advisors can start to follow-up with you to start the manufacturing . The remaining 50 % can be paid before delivery after you confirm the photos and shipment .

Yes. For the meantime , COD is only available in the UAE. It means that you can pay 50 % to confirm the order . The remaining can be paid after Aramex goes to collect the money and hand in the dress to you.

Definitely yes ! Brides & Tailor is a fully customization business. You can upload any desired designs through the special homepage tab ,or alternatively send it to sales@bridesandtailor.com . Within 24 hours, our Sales Advisors will get back to you with the price quotes and details of the dress.

Yes ,sure ! For example, many strapless designs can be turned into dresses with sleeves,or ½ sleeves…etc. We can go by with any modifications you need.

Brides & Tailor’s online platform allows us to decrease our cost through delivering from our factory to our end customers directly. This allows us to save Intermediary Costs, Employee costs,shop costs…etc. We do sell at very affordable prices to serve the United States and the Middle East.

Please check the section under the name of ” How to order your wedding dress” for full details on how to order your wedding dress!

Next to all the wedding dresses, you will be able to see the size/measurements guide that will help you fill it out with the help of a tailor/ friend. Alternatively, you can check our measurements guide in the homepage. Our tailors have +20 years of experience in customizing wedding dresses!

Yes ! Just change the Language on the homepage. This feature will be coming soon. Stay tuned!

A free petticoat will be provided with the dress . Any additional accessories like gloves or veils will be added to the invoice.

Before we deliver the dress your way , we shall be providing you with photos of it from all angles so that we can amend things if needed before shipping . We will never ship before getting your confirmation.

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